Acceptable Use Policy
Version 1.0 · Last updated: 2026/09/06
LinkShop is committed to providing a safe, lawful, and responsible platform. This Acceptable Use Policy ("Policy") applies to all content published, distributed, or stored through the platform, and sets out our content standards, moderation mechanisms, reporting process, and enforcement actions. All users of the platform must comply with this Policy. It forms part of our Terms of Service.
1. Scope
This Policy applies to all content forms on the platform, including:
- Profile pages: creator pages, bios, branding, and links
- Text: product descriptions, page copy, and messages
- Images: avatars, covers, and product images uploaded by users
- Digital products: files and content delivered to buyers
- Appointments & memberships: services, schedules, and member content
2. Content Standards & Prohibited Categories
The platform explicitly prohibits the following six categories of content:
- Pornographic / NSFW content
- Violent / gory content
- Hate speech
- Child sexual abuse material (CSAM) and any content endangering children
- Deepfakes / impersonation of real individuals
- Content infringing copyright or trademarks
2.1 Absolutely prohibited — zero tolerance
The following content results in immediate enforcement action upon discovery, and we reserve the right to report it to competent authorities:
- Child sexual abuse material (CSAM) or any sexualized content involving minors
- Content promoting or facilitating terrorism, extremism, or large-scale violence
- Technical guidance for manufacturing weapons of mass destruction
- Content inciting genocide or ethnic hatred
- Non-consensual deepfake sexual content depicting real individuals
2.2 Restricted — conditions apply
- Violent content: only with a clear creative or educational context
- Medical / legal / financial content: must comply with regulatory requirements of the target audience's jurisdiction
- Sensitive or controversial content: must not be misleading or deceptive
2.3 General prohibited conduct
You may not use LinkShop to:
- Generate or spread false information, scams, or fraudulent schemes
- Impersonate real individuals, brands, or organizations
- Infringe intellectual property, likeness rights, or privacy rights
- Run phishing pages, pyramid schemes, or counterfeit goods sales
- Distribute malware, viruses, or malicious code
- Send spam or unsolicited bulk marketing
- Harass, intimidate, or discriminate against others
- Attempt unauthorized access to our systems, or circumvent security measures or rate limits
- Collect user data without consent, or scrape the platform with automated bots without authorization
- Resell or redistribute the Service without prior written approval
3. Platform-Specific Rules
3.1 Digital products
- You must hold the rights to sell the content you list
- Product descriptions must be accurate and not misleading
- Delivered content must match the description
- You are responsible for buyer support and honoring your stated refund policy
3.2 Appointment booking
- Honor all booked appointments and provide services as described
- Process cancellations per your stated policy
- Do not create fake bookings
3.3 Membership subscriptions
- Deliver promised content to active members
- Clearly describe what membership includes; do not mislead about exclusivity
- Honor cancellation requests promptly
4. Content Moderation
The platform applies a multi-layer moderation approach combining automated screening, human review, and periodic sampling:
- Automated screening: uploads, profile pages, and platform activity are screened by automated abuse-detection rules (spam signals, known-bad patterns, malware signatures)
- Human review: automatically flagged items and user reports are reviewed by our trust & safety team before action is taken
- Periodic sampling: public pages and listings are sampled periodically to evaluate and improve the moderation system
5. Reporting
You may report to us: content or conduct violating this Policy; serious violations involving child safety or terrorism; or AI-free impersonation or infringement of your own rights.
Reporting principles:
- Confidentiality: reporter identities are kept strictly confidential
- Neutrality: all reports are reviewed independently and objectively
- Anti-abuse: malicious or bad-faith reports are recorded and may be acted upon
Report channels (monitored by our team): support@linkshop.com (subject: "Report") or via our contact page. Please include the page URL and a description of the issue.
6. Response Timelines
| Severity |
Initial response |
Resolution |
| L1 Critical (child safety, terrorism) | Within 24 hours | Within 3 business days |
| L2 High (serious violations) | Within 2 business days | Within 7 business days |
| L3 Medium (general violations) | Within 3 business days | Within 10 business days |
| L4 Low (minor violations) | Within 5 business days | Within 15 business days |
Process: report received (automatic confirmation) → initial severity classification (L1–L4) → review (automated + human) → enforcement decision → action → outcome notification. If more time is needed, we will notify the reporter and explain why.
7. Enforcement Actions
| Action |
Measure |
Applies to |
| 1. Warning | Written notice requesting removal or correction | First minor violation |
| 2. Content removal | Remove the violating content | Confirmed L3–L4 |
| 3. Feature limitation | Restrict platform capabilities | Repeated minor or single L3 |
| 4. Account suspension | Temporary suspension pending review | L2 or accumulated violations |
| 5. Permanent termination | Permanent loss of access | L1 or repeated L2 |
| 6. Legal referral | Report to law enforcement and cooperate | L1 involving suspected illegality |
8. Appeals
If you disagree with an enforcement decision, you may submit an appeal within 30 days of the notice:
- Appeal channel: support@linkshop.com (subject: "Appeal")
- Response time: review completed within 10 business days
- Review method: re-examined by a reviewer who was not involved in the original decision
9. Changes to This Policy
For material changes to this Policy, we will notify you at least 15 days in advance via a platform announcement. Continued use of the platform constitutes acceptance of the updated Policy.
10. Contact