Refund Policy
Last updated: 2026/07/09
We want you to be satisfied with your purchase. If you're not happy, let us know within 14 days for a full refund.
1. Eligibility for Refunds
You may request a full refund within 14 days of your first payment if:
- You are not satisfied with our service
- You have not received the service as described
- You experienced technical issues preventing use of the platform
2. How to Request a Refund
To request a refund:
- Email us at support@linkshop.com with your request
- Include your account email, transaction ID, and reason for the refund
- We will confirm receipt within 2 business days and process approved refunds within 5 business days
3. Refund Processing
Approved refunds will be processed to your original payment method by our payment provider Waffo Pancake (waffo.com), which processes all payments for our platform. In some regions or for certain payment methods, payments may be processed by Creem. Please allow 5-10 business days for the refund to appear on your statement.
4. Non-Refundable Items
The following are not eligible for refunds:
- Refunds requested after 14 days from initial payment
- Monthly subscription fees after the 14-day period
- Partial months after cancellation (your plan stays active until the end of the billing period)
5. Additional Refundable Cases & Statutory Rights
- Duplicate charges: billing errors resulting in duplicate charges will be refunded in full
- Verified service interruption: for sustained interruption of the Service caused by us (exceeding 72 hours), we will provide a pro-rata refund or credit
- Statutory rights: any withdrawal or refund right granted to you by applicable law (such as the EU/UK fourteen-day cooling-off period) is preserved
6. Before Initiating a Bank Dispute
If you believe a charge is in error, please contact us first at support@linkshop.com before initiating a dispute with your bank. We respond within 2 business days and resolve confirmed billing errors within 5 business days.
7. Cancellation
You may cancel your subscription at any time from your dashboard. Your subscription will remain active until the end of your current billing period. No prorated refunds are provided for partial months.
8. Contact
For refund requests or questions, contact us at:
support@linkshop.com