Privacy Policy

Version 1.0 · Last updated: 2026/09/06

LinkShop respects and protects your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our platform and services, and the rights you have under applicable data protection laws (including GDPR and CCPA).

Please read this policy before using the Service. Using the Service means you have read and agree to this policy. We may update it from time to time; material changes will be announced in advance as described in Section 13.

1. Data Controller

The data controller for the Service is:

2. Information We Collect

2.1 Information you provide directly

2.2 Information collected automatically

2.3 Optional information

3. How We Use Your Information

Purpose Legal basis
Provide and maintain the ServiceContract performance
Billing and payment processingContract performance
Customer supportContract performance / legitimate interests
Service notifications (billing, security, policy updates)Legitimate interests
Security and fraud preventionLegitimate interests
Product improvement and analyticsLegitimate interests
Legal complianceLegal obligation
Marketing communications (optional)Your consent

We may aggregate or de-identify data for statistical analysis. Such data cannot be linked back to an individual.

4. Cookies and Tracking Technologies

Type Purpose Can be disabled
Strictly necessaryLogin sessions, core functionalityNo
FunctionalPreferences and personalizationYes
AnalyticsAnonymous usage statistics, product improvementYes

Analytics tools we use (only when enabled on this site): Google Analytics 4 and Microsoft Clarity. You can adjust your preferences through your browser settings or our cookie controls.

5. Sharing and Disclosure

We do not sell your personal information, including "sale" as defined by applicable law such as the CCPA. We share your information only in the following circumstances:

6. Data Security Measures

If a security incident affecting your rights occurs, we will notify you and the relevant supervisory authorities within 72 hours of becoming aware, as required by applicable law. Please keep your account credentials safe and do not share them.

7. Data Retention

Data type Retention period After expiry
Account informationWhile your account is active; 90 days after cancellationDeleted or anonymized
Transaction recordsAs required by tax and accounting law (typically up to 7 years)Deleted or archived
Support communications2 yearsSecurely deleted
Security and audit logs12 monthsSecurely deleted

8. Your Data Rights

To exercise any of the following rights, contact us (see Section 14). We will respond within 30 calendar days.

Right Description
Right to be informedKnow what data we collect and how we use it
Right of accessObtain a copy of your personal information
Right to rectificationCorrect inaccurate or incomplete information
Right to erasureRequest deletion of your data under certain conditions
Right to restrict processingPause processing of your data in certain circumstances
Right to data portabilityReceive your data in a machine-readable format
Right to objectObject to processing based on legitimate interests or marketing
Right to withdraw consentWithdraw consent-based processing at any time

If you believe we have not handled your request properly, you have the right to lodge a complaint with your local data protection authority.

9. Marketing Communications & Opt-Out

With your consent, we may send you marketing messages by email or in-app notification. You can opt out at any time: click the "unsubscribe" link in any marketing email, disable marketing notifications in your account settings, or contact us. Opting out does not affect essential service notifications (such as billing and security alerts).

10. Cross-Border Data Transfers

Our servers and vendors may be located outside your country. Where personal data is transferred across borders, we protect it through safeguards such as: data processing agreements incorporating the EU Standard Contractual Clauses (SCCs); transferring only to recipients that provide an equivalent level of protection; and other mechanisms where applicable.

11. Children's Privacy

The Service is intended for users who are at least 18 years old. We do not knowingly collect information from anyone under that age. If you believe a child has provided us with personal information, contact us immediately and we will delete it promptly.

12. Third-Party Links and Services

The Service may contain links to third-party websites or integrations with third-party services (such as payment providers or sign-in providers). This policy applies only to information collected directly by us. We are not responsible for third parties' data practices; please review their policies before using them.

13. Changes to This Policy

For material changes, we will notify you at least 15 days in advance via a platform announcement or email to your registered address, and update the "Last updated" date at the top of this page. Continued use of the Service after the effective date constitutes acceptance of the updated policy.

14. Contact Us