Help & FAQ

Find answers to common questions below. Can't find what you need? Contact us.

How do I create an account?

Click the "Get Started" button on our homepage, enter your name, email, and password, then click "Create Account". You can also sign up with Google or GitHub.

How do I upgrade or change my plan?

Go to your subscription page to upgrade or downgrade your plan. Changes take effect at the start of your next billing period.

How do I cancel my subscription?

You can cancel anytime from your billing settings. Your subscription remains active until the end of your current billing period.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment partner Creem.

Can I get a refund?

Yes. You can request a full refund within 14 days of your first payment. See our refund policy for details.

How do I contact support?

Email us at support@linkshop.com. We typically respond within 3 business days.

Is there a free trial?

Our Pro plan includes a 14-day free trial. No credit card required to start.

How does usage billing work?

Each plan includes a monthly allocation of API calls. Your usage resets at the start of each billing period. Additional usage beyond your plan limit is billed separately.

Still need help?

Our support team is here to help.

Contact Support